Silver Spoon Thai Restaurant-Nowra CBD
Royal Lotus 2014 Pty Ltd
Restaurant website: /
Restaurant address: 55 Junction Street, Nowra 2541, New South Wales, Australia
Restaurant phone number: +61 2 4421 7679
Restaurant contact e-mail/form:
Menu currency: AUD
Silver Spoon Thai Restaurant is designed to streamline the ordering process, ensuring accuracy and efficiency in handling customer orders. This policy outlines the procedures for taking, confirming, and fulfilling orders, whether placed in-person, over the phone, or through online platforms. It applies to all staff involved in the order process, including servers, kitchen staff, and delivery personnel, to maintain consistency and reduce errors.
The scope of the policy also includes on handling special requests, dietary restrictions, and modifications to ensure customer satisfaction and compliance with health standards. Moreover, the policy details the protocols for order discrepancies and resolutions, enhancing the overall dining experience by prioritizing clear communication and prompt service.
The online ordering platform should be user-friendly and updated regularly. After an online order is received, an automatic confirmation should be sent to the customer. Additionally, the order must be promptly reviewed by staff for accuracy.
Orders must be neatly packed and ready for pickup at the estimated time. Include the customer’s name and order details securely attached to the package.